BS89 Privacy Policy — Your data is safe with us

BS89 collects three types of data — information you provide directly, data collected automatically, and information received through third parties. Full details are provided below.

Every piece of data bs89 collects has a clear and legitimate purpose. Nothing is collected without reason.

• Account creation & management: To verify your identity and ensure secure login.
• Payment Processing: To process deposits and withdrawals securely and to prevent fraud.
• Service Improvement: To identify popular features and areas that need improvement, helping us enhance the platform.
• Ensuring Security: To detect unusual transactions or suspicious activity.
• Contact & Support: To send you important updates, bonus offers, and support messages.
• Legal Obligations: To meet the requirements of licensing authorities and government regulators.

Bs89's data protection infrastructure meets international standards. We apply multiple layers of security across our systems.

• Encryption: All stored data is protected with AES-256 encryption, and TLS 1.3 is used for all data transmission.
• Server Security: BS89's servers are hosted in internationally recognised data centres with 24/7 security monitoring.
• Access Control: Only authorized BS89 staff can access specific data — and all access is fully logged.
• Two-Factor Authentication (2FA): You can enable 2FA on your account for an added layer of security.
• Regular Penetration Testing: Our systems are audited by independent security experts twice a year.
• Backups: Data is backed up regularly, with rapid recovery systems in place for disaster scenarios.

BS89 never sells or rents your personal data. However, there are limited circumstances where information must be shared with third parties.

• Payment Providers: Only the information required to process transactions is shared with bKash, Nagad, and Rocket.
• Game Providers: Session data is shared with game providers to run gameplay — your name or financial details are never included.
• Legal Obligations: Data may be required to be disclosed under a government authority or court order.
• Fraud Prevention: Certain information may be shared with regulatory bodies in cases involving suspicious activity.

Bs89 uses cookies primarily to improve your browsing experience. Below is a clear breakdown of which cookies are used and why.

• Essential Cookies: These are used to maintain your login session and ensure security — they cannot be disabled, but store no personal information.
• Functional Cookies: To remember your preferred language, theme, and settings.
• Analytics Cookies: To understand which pages get the most traffic and where issues occur — without collecting any personal identity.

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect login functionality and certain site features.

As a bs89 member, you have the following rights over your personal data. Contact us via live chat or email to exercise any of them.

BS89 does not retain any data longer than necessary. Retention periods vary depending on the type of data and the purpose for which it was collected.

• Account Information: For the duration of your active account and 5 years after closure (as required by law).
• Financial transactions: 7 years — in compliance with international financial regulations.
• Game History: 3 years — for dispute resolution purposes.
• Support Chat: 2 years — for quality assurance purposes.
• Login Logs: 6 months — for security monitoring purposes.

Once the defined retention period expires, data is securely deleted or anonymized.

BS89 is strictly for users aged 18 and above. We do not knowingly collect any data from individuals under 18.

• Age verification is mandatory at the time of registration.
• If any minor's data is collected inadvertently, it will be deleted as soon as we become aware of it.
• Parents who suspect their child may have an account can contact us — immediate action will be taken.

BS89 may update this Privacy Policy from time to time — due to changes in law, new services, or security improvements.

• For significant changes, you will be notified at least 30 days in advance via email or app notification.
• For minor changes, only the last-updated date on this page will be revised.
• Continued use of bs89 after any update takes effect will be considered acceptance of the revised policy.

Contact BS89 for any questions, requests, or concerns regarding the protection of your personal data.

• Live Chat: Our fastest response channel — average response time 2 minutes.
• Data Protection Email: privacy@bs89.bet — describe your concern in detail and we'll get back to you within 48 hours.
• General Support: support@bs89.bet — for all support enquiries.

To request data deletion, correction, or export, send an email with the subject line "Data Request" and be ready to verify your account.